1. How long does shipping take?
We process your order within 1-3 business days. Standard shipping typically takes 7-15 business days, depending on your location. You will receive a tracking number the day after your order ships.
2. Will the 14K gold plating fade?
Our jewelry is made of high-quality copper and plated with a thick layer of 14K gold. With proper care, the gold foil color will last. To maintain its shine, avoid direct contact with water, perfume, lotions, and harsh chemicals. Please remove your jewelry before showering or swimming.
3. How do I choose my ring size?
Most of our rings are open-top adjustable (one size fits all). For fixed-size rings, please refer to our sizing guide or contact us for assistance.
4. Are your gemstones real diamonds?
No, we use high-quality AAA+ grade cubic zirconia (CZ) crystals and imitation pearls. They are dazzling, luxurious in appearance, and affordable.
5. Can I return or exchange an item?
Yes! We offer a 30-day return policy for items in their original condition. Please see our Refund and Returns policy page for details.
6. How can I track my order?
Once your order has shipped, you will receive an email with a tracking link. If you encounter any problems while tracking your order, please contact us by email, and we will be happy to assist you.